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Conversations inbox

Your emails are handled in the « Email » window: what awaits your approval on one side, what is closed on the other, and the whole history.

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THE « EMAIL » WINDOW

The emails your assistant handles land in the « Email » window. Its « Recent » pane sorts them into two columns:

TO APPROVE — « These messages wait for your reply or your approval: nothing goes out without you. »
COMPLETED — « These exchanges are closed. Nothing is asked of you. »

WHERE EACH EXCHANGE STANDS

Each exchange carries a label that says where it stands:

Draft to review: your assistant has drafted a reply, which awaits your approval
Auto-replied: your assistant sent the reply on its own
Handled by you: the reply went out from you, or with your approval
Dismissed: nobody will reply, and that is intended — a sales pitch, a robot, a test
Awaiting reply: the exchange is open, and no reply has gone out yet

REPLY OR APPROVE A DRAFT

Open an exchange to read the whole thread. When your assistant has drafted a reply, review it, edit it if needed, then click « Approve & send ». « I'll take it » lets you write your own reply; « Dismiss » deletes the draft of a message that needs no reply, and nothing is sent.

Frequently asked questions

WHY IS A DRAFT WAITING FOR ME IN AUTONOMOUS MODE?

Even in autonomous mode, a reply is held back when a safeguard requires it: an answer not found in your documents, a link your house does not know, a sender that could not be verified… The reason shows under « Why it is waiting for you ».