Card payment

ADDING A CARD

In "Settings", open "Billing". In the "Payment methods" block, click "Add a card", enter your card details, then click "Save card".

No card is asked for at sign-up: you register it afterwards, from this screen. If your bank requires authentication (3-D Secure), it appears when the card is saved.

Only the owner of the workspace can add or remove a card; other roles see the notice "Reserved for the owner".

YOUR CARD DETAILS

Your card details are entered in a field provided by Stripe, our payment provider, and sent straight to it: BusinessBrain neither receives nor keeps them.

For each card, the screen only shows its brand, its last four digits and its expiry date.

THE DEFAULT CARD

The card marked "Default" pays your invoices automatically. The last card you save becomes the default card.

To remove a card, click "Delete" next to it, then confirm. Your only card cannot be removed: add another one first.

IF A PAYMENT FAILS

When a payment fails, the workspace owner is notified by email, with the amount due and, when one is scheduled, the date of the next attempt.

After several failures, the workspace is suspended, and the owner is notified by email.

To get out of it, save a valid card in "Billing": invoices with the "Pending" status are then presented for payment on that card. As soon as one of them is paid, the workspace is reactivated and an email confirms it.