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Your sign-in address, your password, your name and the portal language: where each setting lives, and what you can change there.

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YOUR EMAIL ADDRESS

Your email address is your sign-in identifier. It is shown in « Settings », « Account » tab, but cannot be changed from the portal.

CHANGE YOUR PASSWORD

In « Account », under « Change password », click « Email me a reset link »: a secure link reaches you by email to set a new password.

It must be at least 12 characters long, with an uppercase letter, a lowercase letter, a digit and a special character. Once the new password is set, previously opened sessions are signed out.

YOUR INFORMATION

In « Account », the « Your name » field holds your name.

Your establishment's details are in the « Workspace » tab: its public name, its address, its website, its business type and its year of establishment. Further down, « Legal information » holds the legal entity name and the SIRET.

THE PORTAL LANGUAGE

In « Account », « Interface language » sets the portal's language. The messages we send you follow the same language.

Frequently asked questions

HOW DO I DELETE MY ACCOUNT?

In « Settings », open « Account »: at the very bottom, in the « Danger zone », click « Delete my account », then confirm with your email address and your current password. The deletion is final; your invoices are kept, for legal reasons.

IS MY PERSONAL INFORMATION PROTECTED?

The portal and its databases are hosted in the European Union, and exchanges with the portal are encrypted. You can exercise your rights of access, rectification and erasure at any time.