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Delete my account

Permanently delete your BusinessBrain account: where to find it, how to confirm it, what is erased and what is kept.

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WHERE TO DELETE YOUR ACCOUNT

In "Settings", open "Account". At the very bottom, in the "Danger zone", click "Delete my account".

CONFIRMING THE DELETION

To confirm, enter your account's email address and your current password. If either does not match, nothing is deleted.

Once confirmed, the deletion is final: it cannot be undone.

IF YOUR WORKSPACE HAS MEMBERS

If you own a workspace where other members work, the deletion is refused: first transfer its ownership to one of them, or remove them, from "Members". The screen takes you there.

If you are a member of another owner's workspace, deleting your account removes you from it; the workspace itself carries on.

WHAT IS ERASED

Your account is deleted: nobody can sign in to it any more, and your open sessions are closed.

The workspaces you own are closed, and their knowledge base is erased. The connection to your mailbox is deleted, together with its credentials, and the billing subscription of these workspaces is cancelled.

WHAT IS KEPT

Your invoices are kept, for legal reasons.

Frequently asked questions

CAN A DELETION BE UNDONE?

No. Once confirmed, the deletion is final.

WHY IS MY DELETION REQUEST REFUSED?

Either the email address or the password you entered does not match your account, or you own a workspace that still has members: transfer its ownership or remove those members from "Members", then try again.